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Shopping Cart Help
Please do not be intimidated
by the shopping cart as it is here to help you, not intimidate you. There is
nothing that you can do to cause any problems to the cart or to yourself. It
is very user friendly and nothing will happen that you can not control,
until you choose the payment options and click the 'Submit' button. Your
credit card is never processed until the day that we ship the order.
Even then, you will have time to change your mind. Just
send us a follow up e-mail on what you want or you can even cancel the order
with no problems. We are very flexible here and always cater to the wishes
of you, our customer.
You can even take the shopping cart for a test drive by
adding "test" after your name. We will not ship anything and nothing will be
charged to anything and you will be liable for nothing.
Security: We have received many
requests about the security of our web site and shopping cart. Our site is secured by the trusted name of
GoDaddy using 128 bit SSL Server
ID's.
Then it is sent to us from our secure
server thru our PGPnet Encryption
Technology software. It is then processed in-house with our Peachtree
Premium Accounting for Distribution Software thru the
Sage Payment Solutions Gateway.
We have chosen to process everything
in-house because of the following reasons.
1. We are able to check for Credit Card Fraud before processing the
Credit Card. (At least 1% of our overseas orders are done with fraudulent
credit cards and even some in the USA). We also try to prosecute credit card
fraud.
2. We also process all call-in, write-in, and faxed-in orders in the
same way.
Buy Now: The little
 button is your friend. You can
click on the buy now button at anytime, anywhere, and find out the true
price on a item. Sometimes if an item is on special, it will only be changed
on the Buy Now button. It may not be changed on the regular page as the page
maintenance can get very high for something on special for a short period of
time. The Buy Now button should always be the correct price.
Also, when you click on it, it just goes to an Add Item
Page. After you click add to cart, it just deposits that item and quantity
into your shopping cart basket. This shopping cart basket belongs to only
you and if
you decide to leave for a little while, we will save your shopping cart
basket for
5 weeks, waiting for your return. When you return, just add anything to the
cart to see what you have there. You will be able to modify the cart any way
you want to. You can add to the cart, delete items from the cart, change
quantities on individual items. It is your cart, you can do what ever you
need to do before completing your order.
When you are ready you can click the
Secure Checkout button and it will take you to a log-in / Registration /
Continue page. From there you have the choice to (1.) Log-in, if you have
not already done so, (2.) Register to obtain the advantages of being a
repeat customer, or (3.) Continue on the the Secure Check-Out page to
complete your order.
Quotes:
You can now also use the shopping cart for Quotes
24 hours a day / seven days a week. click here to
find out how.
Return to Previous Page: If
you click the 'Return to Previous Page' button, it will take you back to the
page where you clicked the Buy Now button. That way, you will have less
chance of getting lost in the web site.
Recalculate the Total: This
button simply recalculates the total anytime that you want. It is normally
used after you have changed the quantities, but can be used at any time.
Empty the Cart: This button
simply removes everything from the cart so you can start over if you need
to. You can also click the 'Delete' button to remove individual items from
the cart.
Shop Some More: This button
simply takes you back to the home page. You can also click on the Logo at
any page and it will take you back to the home page.
Secure Check-Out:
We have eliminated the regular check-out and now only have
the secure check-out as some users were using the regular check-out with
credit cards. We go to great measures to make our site totally secure so you
do have to worry about security. Your credit card is also not processed
until the day that we ship the order (which is usually the same day that we
receive the order).
If you have any more questions about the
Shopping Cart, please call 1-800-394-1984 CST, or 316-321-2800 CST, and we
will help you all we can. |