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What we do for your security
We value your On-Line Security at HEI
We have received many
requests about the security of our web site and shopping cart. We feel that
we have taken every precaution to protect our online shoppers against any
kind of online fraud. For your continued On-Line protection, we have
initiated the following programs:
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Our site is scanned and
certified daily by
McAfee Secure to help keep you safe from identity theft, credit card
fraud, spyware, spam, viruses and online scams.
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Our site is secured with
a
GoDaddy
Web Server Certificate. Transactions on our site are protected with up
to 256-bit Secure Sockets Layer encryption (the same used for
banks).
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On-Line Credit Card orders
are processed by our PDG Software Shopping-Cart
(which is
PCI DSS Certified) through
Sage Payment Solutions
Virtual Terminal or PayPal, whichever you choose.
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Your orders are then sent to us
(encrypted, minus the credit card number, to protect your content
from malicious users) from our secure
server thru our GnuPG Encryption Technology
Software.
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When we receive the order in-house,
thru our router and firewall of our Windows 2003 Small Business Server,
it is then decrypted by our
PGP Decryption
Technology software.
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All orders, are processed in-house with our Peachtree
Premium Accounting 2011 for Distribution Software thru the
Sage Payment Solutions
Virtual Terminal.
We have chosen to process everything
in-house, because of the following reasons.
1. We are able to check for Credit Card Fraud before processing the
Credit Card. (At least 1% of our overseas orders are done with fraudulent
credit cards and even some in the USA). We also prosecute credit card
fraud.
3. We do not process your credit card until the day the goods
ship. If an item is on backorder, your credit card is not charged until the
item ships.
2. We also process all call-in, mail-in, and faxed-in orders in the
same way.
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On-Line Orders are processed
with (Authorize Only) and your credit card is not charged until the day
that the goods ship.
Please know that we will not
sacrifice any expense to protect our customers identity while they are
shopping on our web site.
We also guarantee the "LOWEST
PRICES" on the WEB. |
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