What we do for your security
your On-Line Security at HEI
We have received many
requests about the security of our web site and shopping
cart. We feel that we have taken every precaution to
protect our online shoppers against any kind of online
fraud. For your continued On-Line protection, we have
initiated the following programs:
is scanned and certified daily by
McAfee Secure to help keep you safe from
identity theft, credit card fraud, spyware, spam,
viruses and online scams.
is secured with a
GoDaddy Web Server Certificate. Transactions
on our site are protected with up to 256-bit Secure
Sockets Layer encryption (the same used for
Credit Card orders are processed by our
Shopping-Cart (which is
PCI DSS (Payment Card Industry - Data Security Standard)
Sage Payment Solutions Virtual Terminal or
whichever you choose.
orders are then sent to us (encrypted, minus
the credit card number, to protect your content from
malicious users) from our secure server thru our
Encryption Technology Software.
receive the order in-house, thru our router and
firewall of our Windows 2003 Small Business Server,
it is then decrypted by our
Decryption Technology software.
orders, are processed in-house with our Sage 50
Premium Accounting 2013 for Distribution Software
Sage Payment Solutions Virtual Terminal. We
have chosen to process everything in-house, because
of the following reasons.
1. We are
able to check for Credit Card Fraud before
processing the Credit Card. (At least 1% of our
overseas orders are done with fraudulent credit
cards and even some in the USA). We also prosecute
credit card fraud.
3. We do not process
your credit card until the day the goods ship. If an
item is on backorder, your credit card is not
charged until the item ships.
2. We also
process all call-in, mail-in, and faxed-in orders in
the same way.
Orders are processed with (Authorize Only) and your
credit card is not charged until the day that the
that we will not sacrifice any expense to protect our
customers identity while they are shopping on our web
also guarantee the "LOWEST
PRICES" on the WEB